Preorder FC24 and I didn't receive my 4600 FC points

HelloMrSain306547 , I am an independent advisor and I will be happy to help you today. My name is Khaji

- Verify your account: Make sure you are signing in to the correct account where you are making the reservation
- Check the delivery time: According to EA, there is a specific time in which you can expect to receive your pre-order rewards (Make sure this period has not expired.)

According to information provided . FC24 pre-order rewards are delivered at different times depending on the reward and the version of the game you have pre-ordered1. Here are some details:

4600 FC Points: These points, which you can use in the VOLTA FOOTBALL™ and Ultimate Team™ Store, will be available from September 22, 20231.UEFA Champions League Ultimate Team™ Hero Footballer Item: This reward will be available on November 27, 20231.Please note that some pre-order content expires, so be sure to collect your rewards on time. Pre-order content will not be available if you redeem after September 27, 2024

Could you please help me

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello michaelburg55,

Thank you for posting in the Microsoft Community.

Please check the list below for things to check if your VC are not showing.

• Virtual Currency not showing up in-game?
  
  • Make sure that the purchase went through by checking your order history here Microsoft Account | Order History. If you see it in your order history, it may take up to 48 hours for it to be applied in-game.
    
  • If it does not show up, then the purchase was not completed and will need to be attempted again. Please check that your payment methods are up to date, Microsoft Account | Manage Your Payments and try again.
    
  • If you continue to have issues with getting your virtual currency to appear, please contact EA support here and submit a request for assistance Contact EA
    

Source: Game Release Known Issues for September 2023 - Microsoft Community

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

I understand then I will have to wait, thank you very much