Shark card not working

The cash cards are actually back up now. I wonder if they are going to stay up now though.

Red Shark card = $100,000

Tiger Shark card = $200,000

Bull Shark card = $500,000

Great White Shark card = $1,250,000

He bought Megalodon Megalodon shark gift card great white shark gift card and a shark gift card for Grand Theft Auto

I got the correct shark card and it still hasn’t worked.

Hi Omar Serpa,

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Thank you for understanding.

Kind regards,
Marrion

Hi Omar Serpa,

Welcome to Microsoft Xbox Community Forum. I understand that you're having trouble with your Shark card on Xbox. Let's see what we can do to help you out.



Firstly, can you confirm if you have redeemed the Shark card code on your Xbox account? If not, please follow the steps below to redeem the code:

1. Sign in to your Xbox account on your console or on the Xbox website.

2. Go to the Xbox Store and select "Use a code".

3. Enter the code from your Shark card and select "Redeem".

4. Once the code is redeemed, the funds should be added to your account balance.



If you have already redeemed the code and the funds are not showing up in your account, there could be a few reasons for this. It's possible that there is a delay in the system, or there may be an issue with the game itself. Here are some steps you can take to troubleshoot the issue:

1. Check your transaction history to ensure that the Shark card was successfully redeemed. You can do this by going to your account settings on the Xbox website or on your console.

2. Restart your console and try launching the game again to see if the funds have been added.

3. If the funds still do not appear, try contacting the game developer's support team for further assistance. They may be able to help you resolve the issue.



In addition, here are some articles that may be helpful in troubleshooting issues the concern:

• Learn about gift cards and codes | Xbox Support
  
• How to redeem gift cards and codes | Xbox Support
  
• Get help with a digital code or gift card | Xbox Support
  

I hope this helps! Let me know if you have any further questions or concerns.

Kind regards,
Marrion