Can’t hear anything from xbox with Astro A30 headset

Hello!

I'm a Independent Advisor. I will be glad to help you.

I understand you are wanting to use them wirelessly on the console, is that correct?

Have you checked if the same thing happens by connecting them via the analog 3.5mm jack cable?

Try to perform a cache clear with the following steps.

Remove your account from the console

1. Press and hold the Power button on the front of your Xbox until the console turns off.

2. Unplug the power cord from the back of your Xbox.

3. Wait a minute, and then plug the power cord back in.

4. Press the Power button on your Xbox to turn it back on.

5. Your cache should be clear at this point.

Log back in with the account.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Astro has several holiday bundles at this time. There's also the standard-priced Astro A30 wireless setup (though the headset is not truly wireless, it comes with a wireless module).

Astro A30 or A40. The only reason I don't list the A50 is because I don't have one yet.



Astro has
Black Friday/Cyber Monday bundles available at the moment. Headset, earbuds, and a Scout backpack for $249/$299/$349 (A30/A40/A50).

Take a look here and let me know if this helps

daviddocrogers.com/.../how-to-configure-astro-headsets-with-xbox-one

For Astro A40 users:

Configuring the Xbox One Stereo Headset Adapter

By default, the Xbox One Stereo Headset Adapter will output both game audio and voice audio which will render the mixer on the MixAmp unusable. Follow the below steps to set the Xbox One Stereo Headset Adapter to only output voice audio which will correct
this.

1) Set the mixer on the MixAmp to full voice audio.

2) On the Xbox One Stereo Headset Adapter, hold down the chat audio button until you can no longer hear game audio and can only hear voice audio.

3) On the Xbox One Stereo Headset Adapter, hold down the plus button until the voice audio no longer increases.

That’s all that’s to it! You will now be able to use the microphone from your A40 or A30 Headset on your Xbox One and the mixer will work as intended allowing you to mix between game audio and voice audio with ease. Should you have any further questions
regarding the A40 or A30 Audio System and Xbox One, please feel free to post them on this thread and we’ll respond as quickly as possible with an answer for you.

You can read the full post over at the Astro Gaming Forums!

Other Notes:

[Update:] After spending the day with the headset adapter I can confirm that the above configurations do work. You will have no issue with your Astro headsets working with the chat adapter. I tested the Xbox One headset adapter with 2011 versions of Astro
A40 headsets. Game audio and voice audio sound great, I can’t wait for my new headsets to come in hopefully in time for Titanfall!

In their forum post they mention to set your optical out to Stereo Uncompressed. I believe this step is now unnecessary because the Xbox One does indeed support Dolby Digital Surround Sound through the optical out. This forum was posted before the Preview
Program went live. I’ll keep this post updated if anything changes or becomes confirmed.

Get an Astro headset Turtle Beach 5 years ago was the "standard" but in the last 5 years I've noticed the quality and products become outmatched by other companies. I hear great things about Steel Series as well!

I've been looking at Astro A30's/A40's and SteelSeries Arctis.. but I'm cheap, and never know which one to buy lol.