Cant post or join group post on xbox

Hi, Dakota. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Try setting up manual DNS settings before sending the request.

1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

2. Primary DNS: 208.67.222.222

3. Secondary DNS: 208.67.220.220

Solution 3: Please try setting up a mobile hotspot connection using your phone, then connect the console to the hotspot connection. Try sending the request after that and see if it works.

Solution 4: Do a factory reset.

1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

If you have done all the steps above, please log in to your account at this link, account.live.com/reputationcheck.

Make sure you signed in with the account you're having trouble with.

Enter your phone number and restart your console. Once it is back on, try sending a request and see if it works.

Hi,

Sorry that you have issues with groups. Contact Xbox Support they should be able to help you. Thank you for using the forum.

Hi there Will! Christopher here, an Xbox fan and been on Xbox for years already. I would really love to make your day by helping you out. Let's try the following!

Open the Xbox Guide by pressing the guide button on the controller and select

Settings.

Select Network Settings.

Select Advanced Settings.

Under Change Settings select Alternate MAC Address.

Select Clear.

It did not work anything else you know or the microsoft team knows to do?