Diablo 4 crashing to home or turning off xbox before getting to queue

Discus and support Diablo 4 crashing to home or turning off xbox before getting to queue in XBoX Games and Apps to solve the problem; Hi, I have a release day series X bought from Microsoft. I have always had issues with Series X optimised games crashing to home screen, but I have... Discussion in 'XBoX Games and Apps' started by SaraEMcC, Jun 9, 2023.

  1. SaraEMcC
    SaraEMcC Guest

    Diablo 4 crashing to home or turning off xbox before getting to queue


    Hi,

    I have a release day series X bought from Microsoft. I have always had issues with Series X optimised games crashing to home screen, but I have been able to at least log on and play in between (latest being Tokyo:Ghostwire)

    I bought Diablo 4 and cannot even get past the "press button to start" most of the time. If I am really quick to press the button I can get the Xbox profile log in screen to come up, but it always crashes back to the home screen or even switches off the console.

    The console is not hot, and has plenty of space around it for air flow. I have tried power cycling, and reinstalling the game. Lastly I have reset the console including games and nothing has worked.

    Any tips to help?

    Thanks very much

    :)
     
    SaraEMcC, Jun 9, 2023
    #1
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Diablo 4 crashing to home or turning off xbox before getting to queue