I purchased Diablo IV ultimate and when I went to download it is just the standard game...

Discus and support I purchased Diablo IV ultimate and when I went to download it is just the standard game... in XBoX Games and Apps to solve the problem; I purchased Diablo IV ultimate and when I went to download it is just the standard game with no add ons. I have email showing I paid for the ultimate.... Discussion in 'XBoX Games and Apps' started by Zach Burkeen, Jun 9, 2023.

  1. Zach Burkeen
    Zach Burkeen Guest

    I purchased Diablo IV ultimate and when I went to download it is just the standard game...


    I purchased Diablo IV ultimate and when I went to download it is just the standard game with no add ons. I have email showing I paid for the ultimate. Any idea why this happened.

    :)
     
    Zach Burkeen, Jun 9, 2023
    #1
  2. OpticRJames Win User

    I purchased Diablo IV ultimate and when I went to download it is just the standard game with no add ones. I have email showing I paid for the ultimate.

    If it says Ultimate Edition on your account's order history, I can assure you that you have that version. The downloadable content should be available to access in the game once you play it. Like, for example, the mounts can be accessed in Act Three of the game.
  3. Daft Badger Win User

    I purchased Diablo IV ultimate and when I went to download it is just the standard game with no add ones. I have email showing I paid for the ultimate.

    Mounts are available at the start of act 4,not act 3,& the season pass stuff wont be available until the season pass starts which should be mid July
  4. Zach Burkeen Win User

    I purchased Diablo IV ultimate and when I went to download it is just the standard game with no add ones. I have email showing I paid for the ultimate.

    I have the ultimate edition according to my receipt. Shouldn’t there have been more downloadable content along with the game too. All I was able to download was the game itself.
  5. OpticRJames Win User

    I purchased Diablo IV ultimate and when I went to download it is just the standard game with no add ones. I have email showing I paid for the ultimate.

    Hi, Zach. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please check if you have a completed transaction for the Ultimate edition of the game on your order history at this link, https://account.microsoft.com/billing/orders.

    If it is completed there, you definitely have the Ultimate Edition. It just shows you that you are launching the base game and it uses the standard version cover of the game. You should be able to access the downloadable content included in the edition when you play through the game.
  6. COWHOLE Win User

    Moving from a physical copy of a game to the digital version

    Thats great i purchased the standard edition or forza horizon 4 and purchased the ultimate upgrade as separate dlc packs

    i got a download code of the game when i purchased my one x i was just worried i would lose £30 worth of dlc
Thema:

I purchased Diablo IV ultimate and when I went to download it is just the standard game...

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