How do I fix MW2 from black screening after I open my menu?

If you are still experiencing the same issue, I would highly recommend doing the offline system update method by doing the steps from this link, https://support.xbox.com/en-US/help/hardware-ne....

Hi, Cooper. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: If there is an external hard drive connected to your console now, turn off your console then disconnect it, turn on your console without and see if everything is working fine. It is possible that the issue caused by a corrupted hard drive.

Solution 3: Try setting up manual DNS settings.

1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

2. Primary DNS: 208.67.222.222

3. Secondary DNS: 208.67.220.220

Solution 4: Do a factory reset.

1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

Mine. Is doing the same thing on the campaign. I finish the mission and then it's a black screen and I can't even open the Xbox menu with my controller.

Hi there! This is Virginia O.

I understand that you are experiencing issues with your Xbox with a black screen.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please reset the display settings of your Xbox. Be guided with the following steps:

If there's a disc in the console, eject it.

On the console, press and hold the Power button on the front of the console for 10 seconds to turn off the console.

Press and hold the Power button and the Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. Don’t let go until you hear the second beep or see the console start up in low resolution mode (the Xbox startup screen will appear slightly pixelated).

Note If you have an Xbox Series S or Xbox One S All-Digital Edition, press and hold the Xbox button  and the Pair button  instead, as your console doesn’t have an Eject button.

In either case, this will start up your console in low resolution mode (640 × 480).

To change this setting, press the Xbox button  on your controller to open the guide. Go to Profile & system > Settings > General > TV & display options, and then select the resolution that you want from the options under Display. For more info, go to the article "How to change the TV display settings on your Xbox".

If you’re required to complete these steps on every startup, change your TV connection to HDMI as shown in step 3 of the section below, "Your screen is blank, and you use an AVR in your setup."

For your reference, please visit this link: https://support.xbox.com/en-US/help/hardware-ne...

Thank you for your cooperation.

All my games work fine, except Minecraft everytime I open Minecraft on my xbox360 it shows a sandstone building with people on top and it says Mojang, then the screen goes black. How do I fix this?