Destiny 2 not letting me get on

Thank you! The first solution worked and I’m able to log back in. Thank you again!

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Check for any pending game updates.



Go to “My Apps & Games”, select Destiny 2, and press the more options button. From the list, select “Manage game & add-ons” and then “Updates”. Any updates will be available here.



Solution 3: If you can, try the disc on a different console to see if it works fine there. We just need to check if it's a disc issue.

Just got this on xbox support:

Me

here's the issue there's a few Destiny 2 options on your website

12:44

Me

Destiny 2 ( Base Game) with a 20th September Release

12:44

Me

Destiny 2 - Launch Edition with a 6th September Release

12:45

Joel A

Hold on John, scratch that off.

12:45

Joel A

As early as now, let me confirm to you that destiny 2 is being released on September 6th. Destiny 2 ( Base Game) with a 20th September Release ( disregard it please, we are working on it now)

12:45

Joel A

All destiny 2 will be released tomorrow.

12:45

Me

and Destiny 2 Game + Expansion & the Digital Deluxe Edition both showing 6th September

12:45

Me

So it's defo out tomorrow?

12:46

Joel A

September the 6th, yes.

12:46

I liked the Destiny demo it let you do a lot more than Destiny 2 did.

i'm having the same problem it won't let me update Destiny.. i hope this gets fixed soon