I cant change settings due to it saying you are using a childs account when im not

Discus and support I cant change settings due to it saying you are using a childs account when im not in XBoX Accessibility to solve the problem; I cant change settings due to it saying you are using a childs account when im not 15ba4c93-2cbe-41fe-8269-9ea1fa7b2721 Discussion in 'XBoX Accessibility' started by lee probert, Jun 4, 2023.

  1. lee probert
    lee probert Guest

    I cant change settings due to it saying you are using a childs account when im not


    I cant change settings due to it saying you are using a childs account when im not

    :)
     
    lee probert, Jun 4, 2023
    #1
  2. TIM0STATIC Win User

    multiplayer restrictions/

    There is no adult account for my child account so I cant change my child account setting. I want to purchase something but cant since i cant find my adult account. When i press on family, it only comes up with my child account.
  3. XBF George L Win User

    Cannot sign into the insider app

    Hello!

    Thank you for reaching out to us here on the forums with this situation. I understand you're having trouble accessing an app due to being on a child account. If the account was set up as a child account changing the date of birth from the Microsoft account
    will not change the Xbox Profile from being a child account. It will keep saying it is a child account until the originally entered date of birth become 18 years old. You may have to use a different adult account to do the desired actions.
  4. Bifrosteri Win User

    Forza Horizon 3 PC problem family safety

    well what if i cant access my xbox settings it only says error child trying to access settings and redirects me to a page on how an parent can change the settings even when my account is an adult account?...
  5. SL4SHthegamer Win User

    Chancging onilne privacy settings on Xbox.com

    im trying to change the "Create and join clubs" setting and my account is an adult account

    And yes i cant join "Realms" in Minecraft due to this
  6. XBF Brad A Win User

    無法變更xbox隱私權與線上安全設定 [Translation - Unable to change Xbox privacy and online security settings]

    Hello Crabby0patty

    I suggest giving us a call at
    Contact Us
    reason being is they can help determine if you have adult or child account. Unfortunately if it is a child account there are two birthdates one on account.microsoft.com that can be changed but there is also one on Xbox.com that cant be changed
    once it is set it there till 18. The link it sending youto is due to it reading as a child account. If so you will need a parent account to adjust your settings they can do so at https://account.microsoft.com/family

    Hope this helps

    Thanks

    Brad

    Xbox Forum Team
Thema:

I cant change settings due to it saying you are using a childs account when im not

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