Why cant i pre load my diablo 4 ultimate edition?

Discus and support Why cant i pre load my diablo 4 ultimate edition? in XBoX Games and Apps to solve the problem; Hi.i have pre ordered diablo 4 ultimate edition on my series x and the pre load isn't showing up but I can pre load the deluxe and standard edition .... Discussion in 'XBoX Games and Apps' started by Anthony Green3, May 31, 2023.

  1. Why cant i pre load my diablo 4 ultimate edition?


    Hi.i have pre ordered diablo 4 ultimate edition on my series x and the pre load isn't showing up but I can pre load the deluxe and standard edition

    .

    :)
     
    Anthony Green3, May 31, 2023
    #1
  2. fjvanwet Win User

    Why cant i pre load my diablo 4 ultimate edition?

    I have an Xbox Series X and an Xbox One S. I have restarted both consoles multiple times. I cannot even download the game on my One S. On the Series X, I was able to download "something" by clicking on the tile in my games inventory, but the result is only 74GB instead of the 96GB shown in the MS store.

    How do I get help with this? I am unable to play the game on the Series X (I get an error that I am too early, even though I purchased the Ultimate Edition), and I am unable to download anything on the Xbox One S.

    Can anyone help?
  3. ANN4_b Win User

    Why cant i pre load my diablo 4 ultimate edition?

    I also experienced this on my series S console. After looking at this page and confirming my order history on my Microsoft email and through the Xbox order history it still showed "issues/check back later" I reset my Xbox a 3rd time and when I went to the Microsoft store it finally showed "install" instead of "manage". Hope this helps.
  4. Meeron Win User

    Why cant i pre load my diablo 4 ultimate edition?

    I'm having the same issue with Deluxe Edition
  5. fjvanwet Win User

    Why cant i pre load my diablo 4 ultimate edition?

    YES! Go to your games and apps on Xbox, go to FULL INVENTORY, select tab "owned", find the Diablo IV tile, click on it. It will start downloading the released game.
  6. Darhyl Mayte Amizola Win User

    Why cant i pre load my diablo 4 ultimate edition?

    Hey Anthony!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    Kindly confirm your pre-order purchase if the version showing on your transaction is the deluxe or the ultimate version by signing your account on account.microsoft.com > payment and billing > order history.
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Why cant i pre load my diablo 4 ultimate edition?

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