My account has been locked. I cant verify it because the security information is out of...

I can't because my account has been locked and I can't get into it because when I try to verify it's me it says that I didn't provide enough information

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

You mentioned that your account was locked for security reasons correct? Can you try filling out the form on this link?

https://www.microsoft.com/en-us/concern/Account...

I hope this helps.

Best Regards,

Christian.

dear
XsmkstarzX

• Ambassador

its ridiculous your answer, I cant see
Microsoft account security information overview. because the time to verify my security information ends at 040519

Hi WTD666!

Thanks for reaching out to us for this issue. In this case, the Ambassadors are spot on with their responses. If your item has not shipped, then you would need to

contact the Microsoft Store Support team so that they can look into what may have happened. It is possible that the shipment is still pending, but it would be best to contact them to inquire about when it may be expected to do so. Once a purchase has completed,
you receive a confirmation email for it. If you have not received the confirmation email, then the purchase wasn't complete. If you
have received it, but nothing is happening, you definitely need to contact the Microsoft Store team.

In relation to being locked out of your account, it sounds as if you need to
verify the security information for your Microsoft account in order to prevent the lock out. If an account is not verified, then it is not as secure as it needs to be and it
is a possibility that the shipment has not taken place due to this.

I hope that this information helps out a bit more.

Hey there, FixingRaptor

Just wanted to add, if you are meaning your Microsoft Account is locked. Please follow this link to try and unblock your Microsoft Account:

windows.microsoft.com/.../account-temporarily-blocked

You can try signing into your account at:
https://account.live.com

Hope this helps,

Regards,