Logging In - Forgotten Email but Remember Gamertag

SpagBowel · May 28, 2023

Hi, I have an Xbox account, and I have forgotten the email associated with it. I created the profile when migrating my Minecraft account to a Microsoft account, and only ever signed in to the account in the Minecraft launcher. I have since upgraded my PC and haven't been able to log in to the account, and am logged out on my old PC as well. I know the Gamertag/Username for the account, as I'm able to view the account on xbox.com, but have no idea what the associated email is. Without the email, is there any way I can regain access to the account? There's a good chance I know the password, just not the email. I've been trying for a while and the situation looks very bleak for me.

Thank you

:)

WattyNuela

Hello Spagbowel, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you lost access to your Xbox account. When we lost access to our accounts, we can try to recover it following all the recommendations available in this related article:
https://answers.microsoft.com/en-us/outlook_com...

If none of the options work, the last resource is submitting the Microsoft account recovery form:
https://support.microsoft.com/account-billing/h...

FatherSama

Hello jmz731, if you have forgotten your email and were unable to verify your account with a Support Agent you will have to try and remember any old emails you may have used and then attempt to log in or reset the password.

When you attempt to log in or reset password with an email address that is not a Microsoft Account it will let you know that it is not a valid email.

If you are still unable to remember your email then you will have to make a new MSA and Gamertag.

Mister Cerb

Hey there vMvbe4st1y!

LucidLizard9098 looks like a randomly generated Gamertag. These pop up when you log into an email that doesn't currently have a Gamertag attached to it.

It looks like you're not entering the correct email that has your vMvbe4st1y Gamertag tied to it, or the Gamertag vMvbe4st1y was an offline only account that never had an email tied to it. I suggest heading over to
xbox.com/forgot and seeing if you can use the tools there to help remember any forgotten information.

Let us know how that goes for you! ^_^

Randy Steveson

You'll have to phone support for your region, after answering a few questions they'll be able to give you the information that you require.

Mister Cerb

Hey again Champ! It sounds like he used the incorrect email, then. Each gamertag is tied to a specific email. If he can't remember which email is tied to his havokplayer accout, I would try going to xbox.com/forgot and seeing if any of that will help you
remember forgotten information.

Let us know how it goes for you and we'll do our best to get you sorted! ^_^

Logging In - Forgotten Email but Remember Gamertag