0xc101a3ff movie just stopped playing it is not past the expiration date. Refund or fix...

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

Nothing to worry, you can request a refund by signing your account where the movie was purchased on the refund webform here on this link and follow the instructions:

https://support.xbox.com/en-US/help/subscriptio...

After submitting the request, your refund will be accommodated within 72 hours.

Thank you for your time. I hope you have a great day!

I know this is a complete and utter waste of time...

I have bought a movie on Xbox and it wont play.

I'm getting the Error code 0xc101a3ff.

Anyone got a fix?

OK as I thought, useless....

So Guy's what you do is...

And this is the easiest way..

On Xbox go to the Film and TV app...

Go to purchases, find your movie and DELETE it.

Then go to the Microsoft Store and search for your Movie/TV Program.

Click watch...and amazingly, yep, amazingly it will work.

You can then stop it and watch it through the Film and TV app purchases if you like or just carry on.

You do EXACTLY the same on Windows 10...

Man Alive I should work for Microsoft...

Hi all, expiration dates are set by the content publishers and if those expirations are lifted, then you can re stream or download any previously purchased movies that this might affect. But if you have it downloaded before that expiration date, you should
be able to then play that downloaded file after that date. But re-downloading it after that date will not be permitted. Hope this clears things up. thanks!

Why is there an expiration date on some of the movies on Xbox video?

B/c they are past their expiration date.