How can my child add minecoins?

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

I just want to confirm is your child account added to a Microsoft family with a parent account?

Also were you able to successfully add the 10$ Microsoft credits to your child account?

If so, you can manage your child account purchase permission by signing the parent account on account.microsoft.com > then go to Family.

From there, select your child account and manage the maturity settings and then disable the "Ask to Buy" feature so that your child account can purchase Minecoins successfully.

Thank you for your time. I hope you have a great day!

Thanks for the reply. I tried everything but it looks like I can only add minecoins on iOS through an in app purchase. It looks like you can only use Microsoft funds to purchase minecoins on an Xbox but we don’t have one. I’m going to try to get my money back from Microsoft but I’m not holding my breath

Hi Troy,

Welcome to the Xbox forums. I'd be happy to try and help here.

So if I understand correctly, you are trying to add 10$ to your child's Microsoft Account to purchase Minecoins, is that correct? When exactly does that error occur?

I want to clarify that Minecoins are purchased in-game through the Minecraft Marketplace and are not purchasable through the Microsoft Store. You can only redeem codes for Minecoins in the Microsoft Store. What device does your child use to play Minecraft?
I'm not entirely sure what payment options they give you in-game when trying to purchase Minecoins but if you log in to a Microsoft Account when playing Minecraft, the purchases you make in-game are saved to the account.

I suggest following the steps on the following page for an alternative to add money to your child's account:

https://support.microsoft.com/en-my/help/4027024/microsoft-account-add-money-to-your-childs-account

I hope this helps!

I want to clarify that Minecoins are purchased in-game through the Minecraft Marketplace and are not purchasable through the Microsoft Store. You can only redeem codes for Minecoins in the Microsoft Store.

I suggest following the steps on the following page for an alternative to add money to your child's account:

https://support.microsoft.com/en-my/help/4027024/microsoft-account-add-money-to-your-childs-account

No, the Minecraft Store redirects the user to the Microsoft Store.

The parent gets the email request for permission from the Microsoft Store not the Minecraft Store.

Following the above steps I get this also error PUR-PrerequisiteProfileMissing regardless of whether I try and add money via a desktop browser or mobile phone browser.

This is for Minecraft on the PC & there is no avoiding the Microsoft Store which cannot cope with online payments.

Hi SKIM40
In that case please proceed adding your child to a family group and try once you add them

**Before trying to purchase the minecoins disable ask to buy for their account