Why does my xbox say “something went wrong” after trying to update my console every time

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

It is highly possible that your console operating system is corrupted and unable to push through the console system update that could lead to further technical. problems.

If I may ask, are you able to navigate through your console dashboard?

If so, kindly perform a factory reset keep my games and apps but before we proceed with your Factory reset I just want to inform you that you will only choose Reset and keep my games and apps to make sure your saved data won't be deleted permanently and also all of the accounts that are set as home Xbox will be removed and all signed in accounts will be signed out from the console.

Press the Xbox button  to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

Select Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It resets the OS and deletes all potentially corrupted data without deleting your games or apps.

Here's the reference link: https://support.xbox.com/en-US/help/hardware-ne...

Please take your time and let me know if it works.

i have the xbox app on my phone but the app will not let me add my console to it. every time i try it says try again in a bit something went wrong.

Hi here

I updated my Xbox ONE SmartGlass on Monday to the new one

but every time I tried to sign into it with my correct email and password, it keeps saying "Sorry, something went wrong, give it another try or try Xbox.com"

is it because the new Xbox ONE update this month is required for it? I'm from England you see

can you please find out why.

Every time I try to renew my gold membership it says "something went wrong" and my membership expires tomorrow

I have a problem with updating Destiny. Every time i try and update it it says something went wrong? I tried to fix it with the xbox toturial. But that was not helpfull. Please help! I can't play Destiny now! It is for the xbox one.