Why cant I delete or upload my clips on to my Xbox network

Hi,Marquis ! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Just as a heads up, we are currently receiving multiple reports regarding this particular suscription issue, however, no official announcements have been made by Microsoft .In the meantime we can just perform troubleshooting steps.

Let´s first try a simple power cycle

Power Cycle:

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2.Unplug your console

3. Wait for 5 minutes, then plug and turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

If that does not work try changing your DNS manually

Open the guide by pressing the Xbox button on your controller.

Select Profile & system > Settings > General > Network settings.

Select Advanced settings from the Network screen options.

Select DNS settings.

Select Manual.

Enter 8.8.8.8

Unfortunately captures are automatically deleted from the Xbox network after 90 days now. You could try opening the Captures app and selecting "On this Xbox console" from the drop-down list at the upper-left, as clips are not automatically deleted from the console itself after 90 days, although they do get deleted from there over time as you capture new clips and screenshots. It's worth checking though.

What I do is set the console to automatically upload my captures to both the Xbox network and OneDrive, as they are not automatically deleted from OneDrive and it makes it easy to save any ones that I want to keep on my PC. Unfortunately, you can't share clips uploaded to OneDrive on your profile or via an Xbox message, which is why I upload to both.

But yeah, if your missing clips are not on the console itself and you only uploaded them to the Xbox network, they are gone for good I'm afraid.

thanks again for your guidance

Hi,
I'm shella and would be glad to help you out.

Please note that there have been several reports regarding the same issue since yesterday but since there hasn't been an official announcement from Microsoft as regards this issue, you can try the following troubleshooting steps.

" 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.
2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.
3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.
4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."

I would be here incase you need more assistance.

Shella

My clips have been uploaded to the xbox network and then I deleted them and I can't see them so I'm trying to find a way to get it back.