Xbox Cloud Gaming Black screen instead of the actual game

Discus and support Xbox Cloud Gaming Black screen instead of the actual game in XBoX on Consoles to solve the problem; Hello Microsoft, I’m having issues with my Xbox cloud gaming service now because this isn’t available in my region I use a vpn (virtual private... Discussion in 'XBoX on Consoles' started by Austin Bineesh, Apr 6, 2023.

  1. Xbox Cloud Gaming Black screen instead of the actual game


    Hello Microsoft,

    I’m having issues with my Xbox cloud gaming service now because this isn’t available in my region I use a vpn (virtual private network) but after I click start it shows a blank screen in the browsers like chrome and edge please find a fix guys

    :)
     
    Austin Bineesh, Apr 6, 2023
    #1
  2. StuartATrueRed Win User

    XBOX X TRASH

  3. lzyazn Win User

    Latest update seems to have renedered my console useless. Any suggestions.

    This exact problem happened to me. I just updated and boom just black screen instead of home screen. I click report a problem and it goes to open the app then black screen. I put in a disk and loads up the game screen and then black screen.
  4. XBF Aicha T Win User

    Blank Screen

    Hello There ! If you've just powered on your Xbox console, and you see a black screen instead of the Xbox startup animation screen, leave your console on the black screen for at least 10 minutes to see what happens.

    Note A black screen doesn’t always mean that there’s an error. During startup, your console runs a full system check, validating the firmware and the operating system. These checks run in the background and can take several minutes to complete

    If your console remains stuck on the black screen for at least 10 minutes, go to:

    Perform an offline system update

    If you wait 10 minutes or longer and the black screen eventually transitions to another screen (for instance, to the Home screen, an image of the Xbox controller, or the “Choose your Time Zone” screen), restore your console to factory defaults. To do this, follow the steps at:

    How to reset your console to factory defaults on Xbox

    Warning Restoring your console to the factory default settings erases all accounts, apps, games, saved games (that haven’t been synced to the cloud), and settings. For more information about how game saves are synced to the cloud, see:

    Xbox cloud game saves FAQ

    If the console reset is successful, you will be prompted to repeat some general console set-up steps before you are returned to the Home screen.

    If resetting your console doesn’t correct the problem, then you will need to submit a request to have your console repaired. To submit a repair request, visit:

    Device service and repair
  5. Just a Volunteer Win User

    Can’t sign into any Xbox account (error 0x8027025a)

    "the Xbox, it just comes up with a blank screen and freezes. I also switched to another network and that also made no difference. I can still use the Xbox without signing in",

    I'm a bit confused with blank screen and still being able to use xbox without signing in.

    As you'll see below, quoted from System update solution, you may have turned the console on while it was system updating.

    If you've just powered on your Xbox console, and you see a black screen instead of the Xbox start-up animation screen, leave your console on the black screen for at least 10 minutes to see what happens.

    Note A black screen doesn’t always mean that there’s an error. During start-up, your console runs a full system check, validating the firmware and the operating system. These checks run in the background and can take several minutes to complete.

    If your console remains stuck on the black screen for at least 10 minutes, go to:

    Perform an offline system update

    If you wait 10 minutes or longer and the black screen eventually transitions to another screen (for instance, to the Home screen, an image of the Xbox controller, or the “Choose your Time Zone” screen), restore your console to factory defaults. To do this, follow the steps at:

    How to reset your console to factory defaults on Xbox

    Warning Restoring your console to the factory default settings erases all accounts, apps, games, saved games (that haven’t been synced to the cloud), and settings. For more information about how game saves are synced to the cloud, see:

    Xbox cloud game saves FAQ

    If the console reset is successful, you will be prompted to repeat some general console set-up steps before you are returned to the Home screen.

    If resetting your console doesn’t correct the problem, then you will need to submit a request to have your console repaired. To submit a repair request, visit:

    Device service and repair
  6. scumgrief Win User

    Console issues

    100% same problems-black screen instead of restart, games will not work since the update

    Help please! MSFT needs to release a fix!
Thema:

Xbox Cloud Gaming Black screen instead of the actual game

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