Roblox thinks im on mobile?

Cheese boi1 · Apr 3, 2023

Whenever I play roblox, Roblox thinks im on mobile and gives me mobile controls. It still lets me use some non mobile controls. I cnat use shift lock and dash in most games which is annoying. I use a Lenovo IdeaPad Flex 5i (14” Intel) 2 in 1 Laptop.

:)

CarTzy

Hi Cheese boi1,

Thanks for bringing your question to the forums. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most game-specific issues, like what you are describing here, need to be addressed by the developer or publisher through their sites. Let us help you get to the right place.

For this, the best approach is to Contact Roblox Support.

As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question, and have a great day!

Darhyl Mayte Amizola

Hey Jeric!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

Apparently, this seems to be a bug reported by many people with Roblox. In order to fix this kindly follow the troubleshooting steps:

Click your Start Button, then just type services and press Enter.

Scroll down the list of services to find the Windows Pen and Ink service

Double-click that service and set its startup type to disabled.

Restart (not shut down) your PC.

If you cannot find that service, download this registry file

Note: You can download the registry file here on this link: https://answers.microsoft.com/en-us/windows/for...

Right-click that reg file and select 'Merge', then confirm the merge.

Restart (not shut down) your PC to apply that change.

Please take your time and let me know if it works.

Reference link:

https://answers.microsoft.com/en-us/windows/for...

https://answers.microsoft.com/en-us/windows/for...

DeniqL

Glad to help! If you don't have any more questions and have a moment to rate my support I'd appreciate it Tristan

Jhalens Michel

i got the same thing but it i got a YouTube vid

https://www.youtube.com/watch?v=62UcUOIFeAU

DeniqL

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Let´s try disabling these options to see if it works

Right click windows logo >

Device Manager >

Human Interface Devices >

Disable the following: "compliant pen" - "compliant touch screen"

Roblox thinks im on mobile?