My Microsoft/Minecraft account has been hacked

If the entire account is under a new email and you can't sign in. Try contacting live support if you are the original creator of the account and have the original Xbox you created on you should be able to get it back with your Xbox live I'd number etc. Found in your consoles setting.

To recover an account that has been compromised or hacked, see How to recover a hacked or compromised Microsoft account - Microsoft Support

The account recovery form is located here Help with the Microsoft account recovery form - Microsoft Support

Yes I changed it multiple times but the hacker changed the verification email my Microsoft account has been recovered but the Xbox account where we have to login to play games like forza or minecraft has been hacked

Hello Azael P! I'm Annanda and I'd be happy to help you with your question.

I am so sorry your account was hacked.

You will need to contact Mojang directly and give all the informations required, okay?

Best of luck for you, and i hope you can recover your account soon.

https://help.mojang.com/

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

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Best Regards, Annanda.

Hello Azael Prisy,

Thank you for posting in Microsoft Community.

We understand that you wanted to play Minecraft and your account has been hacked. Let us check on this together and sort this out in timely manner.

We just want to clarify, is the account created by you or the seller?

Did you purchase the game with an account?

Account owner can secure their accounts and only then they can recover it if it was hacked too. In this case, we would like to make sure that we are on the same page, please provide us answer to our question.

Sincerely,



Microsoft Community Moderator