Multiplayer Minecraft not working because of Microsoft Account Setup even though the setup...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If your account and privacy settings are setup correctly this may mean that you don’t have an active Xbox Live Gold subscription which is required to play a paid online multiplayer game such as Minecraft.

Can you please check what subscription you have? It’s either Xbox Live Gold subscription or Xbox Game Pass Ultimate and not Game Pass for Console.

“Press the Xbox button on your controller to open the guide, and then select System > Settings > Account > Subscriptions.”

Hi, thanks but I’m relatively experienced user. So I was aware of all above and a few more.

So for multiplayer games all is set as necessary in Xbox safety settings - either to allowed / all or not filtered.

We have waited 24 hours after setting change, we’ve logged him out from Minecraft launcher and back in. But still he sees for both Java/bedrock multiplayer locked…

In 365 subscription management he is added of course.

But still it doesn’t work.

There is sthg wrong somewhere else.

Can someone check the account sync with family setting is proper as it should work according to settings set. But it doesn’t…

Thanks

Michal

Last option I see is to remove him from family and then add him back in, but I leave it as literally last option…

Hi there! This is Virginia O.
I understand that you are experiencing accessing multiplayer in Minecraft.
I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please sign in the parent/Organizer account here: https://www.xbox.com/user/settings/privacy-and-... then click on your account.

Choose the option: "In Privacy & Online Safety, click Xbox One/Windows 10 Online Safety."
Scroll down to the second option from the bottom, stating “You can join multiplayer games“. Set this to Allow.
And include the followingo: You can join multiplayer games: Set to Allow.
You can create and join clubs: Set to Allow.
Others can communicate with voice, text, or invites: Set to Everyone or Friends.
Click Submit to save your changes.

Please test it out and see if it works.

For the Family 365 subscription please confirm it by logging into your Family admin account at Microsoft account services. Verify the Microsoft 365 Family Subscription is active and shared with your child’s account.

Next is to check shared plan by visiting your Microsoft family account page: https://account.microsoft.com/family.
Make sure that the subscription is shared with your child’s account.
If not, kindly re-send an invite to their Microsoft email.

Thank you for your cooperation.

I found a way to work around this issue, in the context of setting my daughter up with an Xbox account for use with Minecraft (on Nintendo).

Steps were:

1. create new Microsoft account

2. in the Minecraft app, on the front page there is a "Sign in" button (bottom left). Sign in with new Microsoft account.

3. Minecraft app then takes you temporarily to a webpage that invites you to setup an Xbox account gamertag.

Once i did this, my daughter had a working Xbox live account, and she could go and add friends, configure the various settings for multiplayer etc.

Hope this helps someone.

Cheers,

mjb