Minecraft: "You cannot play on Realms because of how your Xbox Live account is set up"

Thank you for your reply. All privacy settings have been verified and are set to “Active” or “Everyone” so there should be no barrier to multi-player games and join groups.

The problem is not that I can’t join a specific Realm. It’s a general problem. Under Play, Minecraft says says “You need permission. You cannot play on Realms because of how your Xbox Live account is set up. This can be changed in your privacy & online safety
settings on Xbox Live."

Hello I am experiencing this problem with Minecraft im trying to join my friends realms but it said you cannot play minecraft realms because of how your account is set up. You can change your privacy and online settings in aka.ms/account settings
but it never works i cant find privacy settings anywhere it sends me to xbox support everytime. Please help

i cant join my friends and i cant go online

I have the same question, but for Minecraft. It states the following: “ You cannot play on realms because of how your Microsoft account is set up. This can be changed in your privacy and online safety settings on aka.ms/accountsettings “

I’ve “allowed” everything on the page it took me to but it’s still not working.

Hi! My name is Ben an Independent Advisor and I will do my best to assist you.

With regards to your issue, possible that your account is being detected as a child. On this case, a parent account is the only one who can change the settings or date of birth of a child's account. To test whether it is detected as a child, please try to access your account's "privacy & online safety" on this page https://account.xbox.com/en-gb/Settings/Home here just allow the settings under Xbox One/Windows in order to play online.

Note: No need to do the steps 1-5 if you can access the first link above and manage your privacy & online safety.

If for some reason you cannot access the said settings on the link above, please follow the steps below in order to manage your account.

1. You will need an alternate account that will serve as a parent. If you don't have one you can create at https://signup.live.com page.

2. Using the parent account sign in via https://account.microsoft.com/family page and add your Xbox email address or account as a Member/Child.

3. Accept the invitation using your Xbox account email.

4. Using the parent account, go to the https://account.microsoft.com/family page again to manage the child account.

5. Under the child account, click elipsis or 3 dots button and choose the Manage option.

There you may change the date of birth of your main account and remove any restrictions. Then just go back to the first link https://account.xbox.com/en-gb/Settings/Home to try and access the settings.

I hope the above steps work for you but if not, please do let us know so we can further assist.

Kind regards,

Ben

Hi there!

Just to confirm, did you also setup your daughter's account privacy settings to Allow online access? You may remove your daughter's account and try only using your own account on your console.

Also, do you have an active Xbox Live Gold subscription or Xbox Game Pass Ultimate? A Gold subscription is required to play online and multiplayer.