myPLAYER issue

If memory serves you have to be 13 to have a my player account, there are laws to this effect

is your son 13 with a correct birthday on his account? Many kids just skip that thinking it isnt important

Hi Madden,

Thanks for reaching out to the Xbox forums. We understand you have issue with you myplayer. Unfortunately, you will need to contact 2K support in this matter. As myplayer is an in game function of the game.

Thanks,

Brad

atleast you have your MyPlayer. I cant connect NOR have my MyPlayers. 2k buggin.

I was in MyPlayer mode and was upgrading my player, i backed out for it to save the updates and some error message came up. It sent me back to the home screen and came up with the screen to create a MyPlayer. I restarted my Xbox One thinking it would then
load the MyPlayer files but it didnt. keeps going to the screen to create a new MyPlayer. did i just lose everything?

Hi there Jonitosan,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with 2K.

I recommend trying this troubleshooting article from 2K:
MyPLAYER Account Verification.

Hope this helps.