can someone explain what's going on?

Discus and support can someone explain what's going on? in XBoX Games and Apps to solve the problem; so i just bought an xbox series x and i've had it for a few days now and it was working fine originally. now whenever i play a game the character... Discussion in 'XBoX Games and Apps' started by LogBook87, Mar 25, 2023.

  1. LogBook87
    LogBook87 Guest

    can someone explain what's going on?


    so i just bought an xbox series x and i've had it for a few days now and it was working fine originally. now whenever i play a game the character models glitch out for a split second a nd backgrounds do the same. it never happens when im not playing a game. eventually the games glitches out so much that the game crashes. what should i do? i haven't been able to use it at all practically

    :)
     
    LogBook87, Mar 25, 2023
    #1
  2. LogBook87 Win User

    can someone explain what's going on?

    today the problem has persisted and all games are crashing again, even after I reset the zbox again
  3. Dericka Win User

    can someone explain what's going on?

    Hi, I'm , an Independent advisor and I can surely help you.

    Don't worry we will work on this together. Let's try to troubleshoot.

    Don't worry we will fix this together. Please make sure you can sign in all your profiles. Let's try to restore the console back to factory defaults but we will select keep my games and apps so it won't remove your games and progress.

    Please follow the steps here:

    - Press the Xbox button to open the guide.

    - Select Settings

    - Select System

    - Select Console info & updates

    - Select Reset console

    - Select Keep Games and Apps

    After this, you will have to sign in again with your email and password. Then please check if there's any changes. Thanks!
  4. Dericka Win User

    can someone explain what's going on?

    I see. May I know did you try to uninstall then reinstall the again and reinstall it directly to the internal storage?
  5. LogBook87 Win User

    can someone explain what's going on?

    i just did that and fortunately all my games started working again except FIFA 22 and NBA 2K22
  6. Zero Divided Win User

    Can someone explain?

    oooooh the deals thing, sorry i missed that, i haven't been sleeping well lately.
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can someone explain what's going on?

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