Wireless Headset is stuck on slow orange flashing light while not charging

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Maksym, a rapidly blinking orange light indicates that the headset battery is very low.

After it is fully charged, does it continue to flash?

This is the official default headset configuration:

No light: headset is off

Solid white light (when headset is in use): headset is on

Solid white light (when headset is charging): headset battery is fully charged

Blinking white light (slow): headset is in discovery mode (looking for an established connection); LED stops flashing when successful connection is made

Blinking white light (fast): headset is in pairing mode (looking for a new connection); LED stops flashing when successful connection is made

Solid orange light: battery is low

Solid orange light (fast): Battery charge is critical

Blinking orange light (slow): Headset battery is charging

Fast flickering between orange and white: headset is clearing current pairing information

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please check if the headset has an update? If there is, please update it then check if there's any changes. Thanks!

Hey Dericka, I was able to fix the issue and the headset it's back to normal.

Slight update, it changed to the white light with no flashing for a split second. It was unplugged from my laptop but it wouldn't turn off, so I plugged it back in, and then it changed back to slow flashing orange light.

What did you do to fix it?