I can't log into Microsoft via the Xbox App.

Discus and support I can't log into Microsoft via the Xbox App. in XBoX Accessibility to solve the problem; I have two aliases. I will refer to these as cat and dog. I use cat as my primary and dog as my secondary. Dog however, used to be my primary. I... Discussion in 'XBoX Accessibility' started by Ryan Payne1, Mar 22, 2023.

  1. Ryan Payne1
    Ryan Payne1 Guest

    I can't log into Microsoft via the Xbox App.


    I have two aliases. I will refer to these as cat and dog. I use cat as my primary and dog as my secondary. Dog however, used to be my primary. I decided to change that though. The problem in question is with the Xbox App. When trying to log into the Xbox App it asks me to sign in. I use my cat Gmail, but it refutes it saying "That Microsoft account doesn't exist. Enter a different account or get a new one."

    I then try using my dog Gmail, but it just says the same thing. I know it's not the password, and both of the Gmails are still active and in use. I also know that I can log into Microsoft and Xbox account just fine via my browser (in this case it is Opera GX). When launching the Minecraft launcher it says the following in a blue box "Minecraft Launcher is currently not available in your account. Make sure you are signed into the Store and try again. Here's the error code, in case you need it: 0x803F8001." The funny part is that I am able to sign into the Microsoft Store.

    So I am stumped on why this won't work. The reason why I need to do this is to log into Minecraft, and therefore play the game. The only way I know of doing this is through Xbox. I would appreciate any help if possible.

    :)
     
    Ryan Payne1, Mar 22, 2023
    #1
  2. Georges C. Win User

    I can't log into Microsoft via the Xbox App.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Ryan, Minecraft Launcher is showing this message because at the time of migration it was done with the other email that you use as Alias, and when you add a new alias it does not update in the games to which you linked it so we do not advise you to delete the Alias previous, but keep it as secondary in the account.
  3. Marcinek55 Win User

    I have a problem with my computer and i cant log in into my xbox account!

    I was launching via microsoft store but i cant even log in to xbox beta app.
  4. MaksymilianNowicki Win User

    Problem with log in to account on xbox app.

    I can normaly play EA games from game pass for example "Unravel Two" but I can't play games from game pass via xbox app. When i try to play game from game pass via only xbox app. I can't synchronize data and i have to log in, and then the xbox app shows me a code 0x89235107.
  5. Kareem Midani Win User

    I can't log in to my microsoft account via mobile app

    Could be your Phone Device itself.

    I'd recommend trying again on Windows 10? Or delete the application and try again.
  6. schnurren Win User

    I can't log in to my microsoft account via mobile app

    Hello FrancisKortlaenderLFC,

    What smartphone are you having the issue on?
Thema:

I can't log into Microsoft via the Xbox App.

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