Accounts in Microsoft Store and Launcher do not match

Andrew Wh · Mar 21, 2023

My Windows Minecraft Launcher keeps popping up with the message that my accounts do not match... but they do. I've signed in on the xbox app, and I've signed into Minecraft, and I've signed into the Microsoft store, all with the same e-mail address and password... I recently bought a new computer because my old one quit working, but I'm not sure what's causing this to happen. I have the option to ignore the popup for 30 days, but I just can't leave it at that.

:)

Manticles

Idk if this will help anyone else, but when I have this issue I just click past the message, open my game, and it logs in for me just fine. Idk if that only works for me, but maybe it'll help someone else.

Note: The first time I installed in Bedrock version and ran it, I had to actually click the sign in button. Once it was done having it's stroke, and I refreshed the game, everything worked like normal

F3n3k

https://bugs.mojang.com/browse/MCL-...suetabpanels:comment-tabpanel#comment-1248273

Lennart Schnabel

As yet someone else with that issue even though everything is in order, I don't doubt that it is indeed a Microsoft issue rather than one multiple users are at fault for, so wait and see until they fix it (and hopefully release a statement) does seem like the best course of action.

HeatStorm

I don't doubt that it may have something to do with having a new computer. I just got a new laptop and I'm trying to open Minecraft but get the same error/have the same issue. I'm hoping I can solve the issue without deleting old devices, since I'm still using the first PC.

Francia J.

I didn't talk to anyone on your behalf and I am happy that it's working now, Andrew! Enjoy playing your game.

Accounts in Microsoft Store and Launcher do not match