Why is Gaming services not installing?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Try running the Windows Update troubleshooter. To do this, go to Settings > Update & Security > Troubleshoot > Windows Update.

make sure the date and time are set to automatic.

You mean why it doesn't show up on Games on Demand? Because it is not available on the service yet.



Why it doesn't show up in your games tab? Only installed games appear there. Install the game to the HDD to see it.

Dear David,

Thanks for your reply for my issue.

I have gone through the solution you have provieded, but no luck the issue is still presists.

For reset Windows store cache and reset Microsoft Store, nothing happened after running the exe.

For deleting registry, I couldn't find Gaming Service register in my Local Machine, seems it isn't installed into registry.

For Windows Store troubleshooter, I found that I doesn't have the option for Microsoft store troubleshooting and I have done all Windows Update.





Best regards.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Try this: Go to Windows settings >> Apps >> Xbox >> Advanced >> Repair & Reset.

After doing that, Perform the same steps for Gaming Services and Microsoft Store as well.

Hello Tay J, My name is David. I am an independent advisor, happy to help you today.

I understand that you are having problems installing the game service on your PC. Here are some additional solutions you could try:

Reset Windows Store cache: You can do this by running the wsreset.exe command in the executor.

Reset the Microsoft Store: To do this, press Windows keys + R, type WSRESET and press Enter. You can also reset the store from the apps settings.

Delete Gaming Services registry entries: To do this, open the registry editor (type regedit in the Run box), locate the key HKEY_LOCAL_MACHINE \\ SYSTEM \\ CurrentControlSet \\ Services and delete the services “GamingServices” and " GamingServices.Net".

Run the Windows Store troubleshooter.

Check for updates to both the Microsoft Store and the game.

I hope these solutions help you solve your problem.

Best regards.