Borderlands 3 keeps freezing

Hi Chris, I'm Kim, an Independent Advisor and I’m happy to help you today.

Is this the only game that is having this issue? Kindly go to your Xbox Settings. Select Network Settings > Advanced Settings. Under Change Settings select Alternate MAC Address> select Clear. Allow the console to restart when prompted then try to launch the game again.

If that did not work, try changing your DNS. Go to Settings > Network > Advanced Settings > DNS settings > manual

Primary DNS: 8.8.8.8

Secondary DNS: 8.8.4.4

then check again.

Hi, Chris! I appreciate you trying the steps. Have you tried connecting your console to a different network to play this game? I am afraid you've already performed all possible steps so if this is the only game that won't work: https://borderlands.com/en-US/news/2019-09-18-b..., I suggest you also check with 2K for further steps. You can contact them here:

https://support.2k.com/hc/en-us/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I’ve had this exact same problem since late 2021, I’m still trying to figure it out but you can play offline but when you connect back to the internet it freezes, it has something to do with the gearbox network

This is the only game that this happens. Unfortunately what you suggested doesn’t work.

So many players with this problem, is anyone out their who have answered by gearbox support? Iam waiting for one week now. F..k off the badass bug, this freezing issue makes me more than angry. I have not fear to lost any rang, but i cant play this game
since two weeks, gearbox hands on, thats badass

;-)