Can mojang give me a chance to get my Minecraft account back if my email that connected got...

Hi Pam Pee,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)









Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi Pam Pee,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

The account that was hacked was a Microsoft account right? If so, Mojang cannot do the process in regaining a hacked Microsoft account.

To process hacked Microsoft account, you can refer to this link, How to recover a hacked or compromised Microsoft account - Microsoft Support

We suggest visiting official Minecraft articles for your issue.

• Minecraft: Java Edition Login Issues FAQ – Home (zendesk.com) for some troubleshooting steps on login issues.
  

• Contact Us | Minecraft Help - Submit a ticket if you have not found the resolution in the first article.
  

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi Pam! I'm more than happy to help you!

I'm sorry you are experiencing this with your Microsoft Xbox account. I understand how frustrating this is and I would totally feel the same way if I were in your shoes. No worries, let me help you sort this out.

Based on the information I've gathered, Mojang does not entertain any account related issues, but you can still try to submit a request to them. Before you do, I suggest you follow the instructions in the interactive tool first using the link below in order to recover your account:

https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Greetings.

My original question was about getting a Minecraft name change, there is no option for that in the Minecraft Launcher, nor in the Microsoft Store, or Microsoft Profile.

How do I get to my Mojang account so I can make a name change? The problem I'm facing is stated in my first message. I cannot find any email where I can connect to my Mojang account. It's like it disappeared. Or got deleted, somehow.

Cheers.

I did what you told me to do, I thought I was gonna get my Minecraft account back but Minecraft support told me whats the email I had on my mojang account before migrating, I told her but she was like "we were unable to verify that it was you, try to answer the questions you skipped" I didn't skipped any the only question I got was what was the email I had in my mojang account before migrating to a microsoft one... What should I do next, please I really want my account back