Help! Microsoft Account linked to minecraft account hacked, + Email changed.

Sadiq Nasheed · Mar 11, 2023

My Microsoft. account email was changed! I need help urgently; my Minecraft account is migrated to there. I contacted Minecraft and they told me to go to Microsoft and Microsoft told me to go to the recovery form. But I can't since the email was changed and if I was recovering an account, I would have to put the hackers email address and say I want to recover that. But I just want the email to the account changed to an account I have access to. When I created the account, I had to put like a gamertag I'm not sure, but I think that was some Xbox stuff. So, I'm going to try to contact Microsoft on their Xbox category.

Basically, All I need is for someone to help me understand how to unlink that email from that Xbox live account and change it to something I have access to (I can provide the Xbox live + hacker email)

Thanks+

:)

CarTzy

Hello Sadiq Nasheed,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us.

I would like to inform you at the beginning that Microsoft account recovery is managed by a completely automated server, and we do not have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. For now, please allow me to do the best I can in helping you with the process.

These articles may help us with the recovery process.

Help with the Microsoft account recovery form - Microsoft Support

You forgot your Microsoft account username - Microsoft Support

How to recover a hacked or compromised Microsoft account - Microsoft Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

Francia J.

You can change email for Microsoft account by checking this link: https://support.xbox.com/en-US/help/account-pro...

This will change your Microsoft email address for your Xbox profile.

That's why it would be best to check on Mojang's end on how you can change it if it's just for Minecraft.

mweqw

I have exact the same problem. My Email was hacked a few days ago and i think somehow the hack also hacked my Microsoft which has the Email and changed the Email from my Minecraft account to another one.

Ricardo Lechuga

Hi TRXEVO! My name is Ricardo an independent advisor ready to help you with this situation!

If you changed the email linked to the account that you use to Migrate the Mojang account, you need to change the accounts logged in the Xbox app and Microsoft store app, use the new email that is linked to your account, delete the Minecraft launcher, install it from the Microsoft store app

Help! Microsoft Account linked to minecraft account hacked, + Email changed.