I bought 2400 cod points for mw2 and its been over 24 hours since this purchase and i still...

I see. Please use this link to request a refund, https://support.xbox.com/en-US/forms/request-a-....



You can get the order number from this link, https://account.microsoft.com/billing/orders.

Update, i got my refund thank you so much you absolute legend.

I would like to thank you for helping me out, i just thought this whole time that this was a waste of my time but i was wrong, you guys absolutely rock. Have a good one and ill keep you posted for if the refund went through, thanks a lot.

I have contacted them and they have done absolutely nothing, is there a way for me to get a refund on my purchase even tho it was cod point bundle? I would love for it to be possible, even if its difficult, ill do what it takes to get one.

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Let's try some steps on your console to refresh the contents of your profile.

Select System > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

When you're finished, select Close. Power off console for 1min. Power on console then click Gamertag pic

Select >Add New>

Enter the email address for the Microsoft account that you want to add.



If the contents are still not there, please do contact Activision support so that they can apply the missing points to your account. You can contact them using this link, https://support.activision.com/options.