I am trying to purchase a game and it is asking for my postal code and every time I enter...

Discus and support I am trying to purchase a game and it is asking for my postal code and every time I enter... in XBoX Games and Apps to solve the problem; I am trying to purchase a game but it is asking for my postal code every time I put my postal code in it tells me that I am putting in the incorrect... Discussion in 'XBoX Games and Apps' started by Arlem O'Dwyer, Mar 8, 2023.

  1. Arlem O'Dwyer
    Arlem O'Dwyer Guest

    I am trying to purchase a game and it is asking for my postal code and every time I enter...


    I am trying to purchase a game but it is asking for my postal code every time I put my postal code in it tells me that I am putting in the incorrect prompt for postal code what do I do here

    :)
     
    Arlem O'Dwyer, Mar 8, 2023
    #1
  2. Dericka Win User

    I am trying to purchase a game and it is asking for my postal code and every time I enter my postal code it is telling me incorrect prompt for postal code so what do I do here

    Hi, I'm , an Independent advisor and I can surely help you.

    Don't worry we will work on this together. Just to clarify, what's your current account region?
  3. EyelessCoin371 Win User

    The Billing information won't take my postal code.

    everytime i enter a postal code it keeps saying I need a valid Postal code any help?
  4. dogtagmonkey33 Win User

    Xbox One Games - State/Province Problem

    I tried every button and could not get it to change. I entered my Canadian city and Canadian postal code but because the state was wrong I could not add my credit card. Such a weird problem.
  5. KindGryphon Win User

    I am an adult, but my microsoft account is flagged as a childs account and i cant change it.

    i created my microsoft account and accidently put 2007 in the birth year so now my account is flagged as a childs account , it didnt really bother me at the start but now that i play on xbox a lot, my actions are restricted and its very very annoying.
    when i go to my microsoft account and try to change my info ( birthdate and so ) it asks what gender and what date what region and what postal code.
    i am from israel , and my address is the same as the one in my microsoft account but when i fill in all the boxes (gender country and all that) when i fill in my postal code it says "Zip code is invalid. Please make sure you have entered the correct information" and i have checked in the israel post office website my postal code and its correct but yet i still get this annoying msg every time i want to change my date . how do i fix it??!
    Unfortunately there isnt a fix.

    Unless something has changed recently than even if you change the date of birth on your Microsoft account the xbox account side of things will still have you as a child until the date of birth you entered would have you as 18 or older so in this case in 2025.
  6. Toast Soup Win User

    Xbox One OneGuide Atlantic Canada Bell Aliant Fibreop Support?

    I'm trying to set up my OneGuide with my Bell Aliant FibreOp. No matter what postal code I enter it tells me "We could not find any providers in your area." I have no problem watching tv, but I can't get the OneGuide to get past that stupid postal code
    issue.

    ANYONE ABLE TO HELP!?!?!
Thema:

I am trying to purchase a game and it is asking for my postal code and every time I enter...

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