How long will the refund take ? Or will it be not refunded?

The refund process for Xbox purchases can vary depending on a few factors, such as the payment method used and the region you're in. Typically, refunds for Xbox purchases can take anywhere from a few days to a couple of weeks to process.

In your case, since you cancelled the initial purchase and then made a new purchase using a combination of Xbox cash and your card, it's possible that the refund process may take longer. The amount that you used Xbox cash for will likely be refunded back to your Xbox account balance, while the rest will be refunded back to your card.

if the purchase was made with a credit card, it may take up to 60 days for the card operator to refund your invoice.

Since you mentioned that you purchased Xbox Game Pass Ultimate, which includes Xbox Live Gold, it's possible that your purchase did work and you now have access to both Xbox Game Pass and Xbox Live Gold. However, it's always a good idea to double-check your account to make sure you have access to both services.

If you're unsure about the status of your refund or have any further questions, it's best to contact Xbox support directly. They will be able to provide more specific information based on your account and region.

how long it will take for refunding the money

Hi there D.C_P, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

Please take in mind that the time it takes for refunds to be reflected in your bank account after the refund is approved is generally between 3 to 5 business days (Saturdays, Sundays and holidays are non-business days). The time may vary depending on the bank, as some banks may take longer to process refunds while others may process them faster.

To confirm this information, please visit the following link and navigate to the "Games & apps" section:

https://support.microsoft.com/accou...r-refund-81629012-aa4f-f48b-2394-8596f415072b



I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

We are pleased to inform you that your Query has been registered with Microsoft Community, we have assigned a level 5 Microsoft Certified executive to help with your issue. Please contact support team on
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No problem, it's a pleasure to try to help.

Once again I wish you good luck.

Kind regards,
Gerardo.