Why can’t I have a custom gamer pic?

I’m having the same issue at the moment, I logged onto my Xbox the other day and my custom gamer pic has been removed and all my friends have default gamer pics, my friends can still see my custom gamer pic but I can’t see anyones

Edit: I restarted my console and I can see my custom gamer pic but no one elses

Thank you. I appreciate your patience and time here in our community.

You take care!

It's like having restrictions for child accounts in regard to purchasing stuff online. It requires a parent's guidance or approval. Even in changing your account's privacy options, that requires a parent account to do it. That's the same thing with custom gamerpic. A child or minor player may not be able to identify which one is appropriate or not appropriate. I hope you understand that.

Rest assured that once your account graduated to adult, you'll be able to use customized gamerpic.

I don’t really understand why that has anything to do with child safety and security

Hi Peter_447!

Due to child account safety and security, you are not allowed to use the customized gamerpic. It is for adult accounts only.

You may learn more about it here https://support.xbox.com/help/account-profile/p...

You can also review the Xbox Community Standard through the link below.
https://www.xbox.com/legal/community-standards#iv