i'm unable to login to xbox design lab, it says "You can not login right now. Your...

Discus and support i'm unable to login to xbox design lab, it says "You can not login right now. Your... in XBoX Accessibility to solve the problem; i've tried checking my name, i only have one first name and last, also there's no spaces in it. Has anyone else had this problem? I copied and pasted... Discussion in 'XBoX Accessibility' started by SarahSpookii, Feb 22, 2023.

  1. SarahSpookii
    SarahSpookii Guest

    i'm unable to login to xbox design lab, it says "You can not login right now. Your...


    i've tried checking my name, i only have one first name and last, also there's no spaces in it. Has anyone else had this problem? I copied and pasted exactly what it said.

    :)
     
    SarahSpookii, Feb 22, 2023
    #1
  2. Immenseape Win User

    Cannot login to Xbox Design Lab

    Hi,

    This site is so broken, I just created a new Microsoft Account with my first name and last name included in the profile and got the following error when trying to sign in to the design lab:

    You can not login right now. Your Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again

    So disappointing.

    James
  3. Rostom L Win User

    i'm unable to login to xbox design lab, it says "You can not login right now. Your Microsoft account doesn't contain information about First Name,Last Name. Update your profile and login again"

    Hi SarahSpookii!

    Sorry to hear about the issue. This is actually happening to multiple users already, not just you. It may be an issue with their website and not your accounts. I suggest to wait and try it again in few hours. I recommend that you also report this matter to https://support.xbox.com/xbox-live-status there's a Report button there.
  4. OstrichDaddy Win User

    I'm getting "The password you entered isn't valid" And I know it's valid.

    I'm having the exact same problem right now with this absolute POS Microsoft xbox security. Trying to login my son's account, I have to validate terms of service, I KNOW the password is correct, but it always says it isn't, on the console. I can login
    to this account on my laptop with this password. My son is raging at microsoft for designing this absolute hunk of cPPP security process.
  5. Rostom L Win User

    Design Labs kicking me out, refusing to allow checkout.

    Hi Michelle!

    Could you please try it on a mobile phone using a Google Chrome browser?

    I tried it on my phone and I can login just fine in Design Lab website.
  6. Immenseape Win User

    Cannot login to Xbox Design Lab

    Hi,

    No, I haven't tried that and I should not have to turn off two factor authentication just to login to the Xbox Design Lab surely?

    Thanks,

    James
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