How can i contact an agent

Hi, I'm Luis a Xbox user just like you. Thanks for reaching out us here. The account recovery form is the last option when it comes to an account recovery process. But you can try and contact an agent here

https://support.xbox.com/en-gb/contact-us

Hi Jonathan. My name is Kyle and I'm an independent advisor.

That will depend on what you require assistance with specifically. What issue or query do you wish to contact an agent about?

Thanks,
Kyle

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello ItsRAzRBlack,

We hope you are doing well. Thank you for posting in Xbox Forums.

Based on your description, you are unable to reach out to Xbox Live Support today. Let us check on this together and investigate this issue to sort this out in timely manner.

Here are the steps on how to contact Xbox Live Support Team:

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
   
   
   
   
3. If not, please select the country/region it is showing and select the correct one among the lists.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. In any case, you will have issues contacting support, you may try using InPrivate browser, different browsers, different devices, or connect to a different internet connection.
    
11. Lastly, let us know if there is an error message or code while contacting the team. Please post a screenshot of the issue and conceal any personal information. Please check the questions below.
    

We have two questions below that we would like to ask for details:

• May we ask for the error message and code? Please conceal any personal information like phone number and full name.
  
• Please provide your country/region. Do not provide the complete home address to protect your privacy.
  

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

No worries, let me reroute you directly to Microsoft Xbox support.