I can’t link my Microsoft account to my ps5

Aidan McTague · Feb 10, 2023

I’m trying to sign into Minecraft on my PlayStation, but it says that my Microsoft account is already linked to another psn account. I have not ever signed into my Microsoft account or Minecraft on any PlayStation and no one else has access to either of these accounts.

:)

Dericka

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. This means there's already a linked account associated with the account that you're trying to link. If this is the case, you'll be needing to reach PS support for it so that they can check it further.

Emil F1

I did the account on my email but like a example I can’t play Minecraft realms on ps5 whit my Microsoft account

Faline C

Hey Jason, sorry you're having trouble with this! I understand how annoying that is when you're trying to start playing.

You shouldn’t need a new Xbox account if you already have a Microsoft one. Are you sure you didn't connect a PS5 account to this same Microsoft account previously? That has been known to cause a bit of confusion.

Make sure you’re signed into the correct Microsoft account and entering the right code for Forza Horizon. Try logging out of your Microsoft account on other devices and then retrying.

If that doesn’t help, you might want to check with Forza support:

https://support.forzamotorsport.net/hc/en-us/re...

Hope this helps you! Let me know if you still have questions.

Kimberly Clemmons

When I add gift cards on my xbox account, I can’t see it on my ps5.. For example I redeemed a vbucks cards on xbox and it not showing on ps5

SmartLace1968

Hi there! This is Virginia O.

I understand that you want to connect your Microsoft account to your PS5.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

On your PS5, please navigate to the game or application that requires the Microsoft account link. It will prompt you to sign in or link an account.

And then choose the "Link Accounts" option.

The PS5 will display a QR code or a link to a website: https://aka.ms/remoteconnect

Next is to sign in on your phone or PC by opening a web browser on your phone or PC and go to the link provided on the PS5. Or you can use your phone's camera to scan the QR code.

After that is to enter the PS5 code. On the web browser, you'll be prompted to enter the code displayed on your PS5 console screen.

Kindly sign in with your Microsoft account by entering your Microsoft account email and password.

Once done signing in, the PS5 console screen will display your Microsoft account details. Please confirm the link by following the on-screen instructions.

Thank you for your cooperation.

I can’t link my Microsoft account to my ps5