How to turn off Child account

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To turn off a child account on Xbox One, you need to have an adult Microsoft account. Here are the steps to do so:

Sign in to the Xbox One console with the child account you want to change.

Go to "Settings" > "Account" > "Family"

Select the child account you want to change.

Choose "Remove from family".

Follow the on-screen instructions to confirm the change.

Once the account has been removed from the family, you can then change the account to an adult account by following the on-screen prompts to add an adult email and password.

Note: You may need to have access to the email associated with the child account to complete these steps.

Only the one who turned on the child's account can turn it off through their main account.

Have you got a family account setup at all, or parental controls?

That may be the issue.

Try asking your parent/guardian to turn off their parental controls, and reply if it does not help.

If your parent/guardian does not know how to turn parental controls off, tell them to promote the Xbox Live account to an adult one, instead of a child one. You may have a child account, instead of a full adult account.

I do have a childs account, but everything is allowed.

Since I have a childs account, is multiplayer turned off by default?

I also suggest you look into changing your child to a child account if they are not, if they are turn off the ability to make purchases. If your child knows your account information change it, immediately update your password.