Minecraft can't verify that I own the game

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Dimitris

I'm starting to see some reports from other players about this.

It seems that right now there is a temporary problem with Minecraft servers

If you don’t mind please try waiting couple hours, but if the issue persist please report this problem to the team here:

https://help.minecraft.net/hc/en-us/requests/new

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues. Try these steps that have worked for other users.

- Please Go to Settings > General > Date & Time.

- Turn off Set Automatically.

- Set the date and time manually, then try the game again.

- If the problem persists, go back to Set Automatically and Sync, then try the game again.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Thanks for the info, but there's surely a way for Microsoft to verify that I already own the game? They clearly display the packages that I've bought for Minecraft, Is there a way trace the keys?

Hi there! This is Virginia O.

I understand that you are experiencing issues with Minecraft launcher shows no connection to the Internet.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

First is to verify your account owns minecraft. Please make sure that you are signed into the Microsoft account you used to purchase Minecraft. You can check your purchase history on the Microsoft Account Services page: https://account.microsoft.com/services to verify that the game is listed.

Once verified that you owned the game, please restart your modem/router in order for the device network to refresh.

And then sign out and sign in. Kindly sign out of your Microsoft account in the Minecraft launcher.

Close the launcher completely.

Sign back in with your Microsoft account and check if the game is recognized.

Next is clear your Minecraft launcher cache because this can help resolve any corrupted files that might be causing the issue.

Then uninstall the Minecraft launcher and reinstall it from the official Minecraft website. This will help resolve issues with the launcher.

I hope that this will help you have a working Minecraft Launcher.

Thank you for your cooperation.

No. You would still need the digital version. With a disc, the system uses the disc to verify you own the game. Since the Series S doesn't have a disc drive, the system can't verify ownership of a disc so the game won't run.