Microsoft account disconnected (Minecraft Bedrock)

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

There are multiple reports in regard to the same issue on different devices, Xbox consoles, mobile devices, and even on other console platforms.

There is an issue as of the moment but it's related to matchmaking issues and it's for Xbox consoles and cloud gaming only. This means that we just need to wait because you have already performed all the necessary steps or you can try to reach out to Mojang here: https://support.xbox.com/en-US/help/games-apps/...

Hello River Heyburn,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you're experiencing this issue with Minecraft Bedrock. The error message you're seeing means that the Microsoft account you're trying to use to sign in to Minecraft Bedrock is already connected to another Minecraft account. This could be because you previously used a different Minecraft account with the same Microsoft account, or because someone else has used your Microsoft account to sign in to Minecraft.



To resolve this issue, you can try the following steps:



1. Go to the Xbox website and sign in with the Microsoft account you're trying to use to sign in to Minecraft Bedrock.

2. Click on "Profile & settings" and then "Account settings".

3. Under "Your info", click on "Sign-in preferences".

4. Make sure that "Ask for my password" is selected under "Security preferences".

5. Scroll down to "Apps and services" and click on "Apps and services that can access your account".

6. Look for Minecraft Bedrock in the list of apps and services and click on it.

7. Click on "Remove these permissions" and confirm that you want to remove Minecraft Bedrock's access to your Microsoft account.

8. Try signing in to Minecraft Bedrock again with your Microsoft account.



If this doesn't work, please connect with our live support team.



I hope this helps! Let me know if you have any other questions or concerns.

When Minecraft stopped working, I used my Microsoft account. And this issue happened after I changed my main alias from E-Mail 2 to E-Mail 1. I can play Minecraft if I log in with my E-Mail 2.

I purchased Minecraft on my Mojang account before the migration, but I don't use my mojang account and that Microsoft account that was migrated to.

With my Mojang account (E-Mail 1) migrated to Microsoft account (E-Mail 4) I bad the Java Edition. With my first Microsoft account (E-Mail 1, now 3) I had Minecraft Bedrock Edition. And with the other MIcrosoft account (E-Mail 2, now 1) I have both Java and Bedrock.

I purchased Minecraft Bedrock Edition on my Microsoft Account (E-Mail 1, now 3) from the Microsoft Store and I purchased Minecraft Bedrock Edition on my Microsoft account (E-Mail 2, now 1) from the Microsoft Store but the Java Edition I purchased from minecraft.net. On my Mojang account (E-Mail 1, now migrated to Microsoft Account with E-Mail 3) I bought Minecraft Java from minecraft.net.

Hello sir I am a Xbox Ambassador and gamer. I'll be happy to help on your case.

Please make sure that you are using the account you bought Minecraft: Bedrock Edition with. Log into that account, then download the new launcher for Minecraft (links below). It is a all-in-one launcher for Minecraft: Java, Minecraft: Bedrock, Minecraft Dungeons, and the upcoming Minecraft Legends.

Once you download the launcher, select Microsoft login, and log into the same Microsoft account that you bought Minecraft: Bedrock with. Then, click Minecraft for Windows, and click "Install" or "Play"

I hope your problem is solved, and if it is, please kindly mark this thread as answered and give my reply an upvote. Have a nice day!

Minecraft bedrock edition and I didn't have an account it was a bedrock account