NBA2K23 not allowing me to play MyCareer

Hi, Brittany. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please make sure your account has an active gold subscription or Game pass ultimate on your account's subscription page at this link, https://account.microsoft.com/services/.

If it's active there, then try the power cycle procedure below to sort out the issue.

1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox.

I have changed all of my setting to “allow” and “everyone” however it still won’t allow me to play MyCareer.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello Tild Nikita!

Thank you for posting in the Microsoft Community.

The message you are seeing is related to the NBA 2K23 game and not a problem with your Xbox Series S console. This message usually appears when the game is preparing to launch a new season, and during this time, some features may be temporarily unavailable.



Regarding your concern about creating your player, it is possible that this feature is currently unavailable due to the new season launch. However, I recommend checking back later to see if the issue has been resolved.

You may also try to perform troubleshooting here: Troubleshoot game issues on Xbox | Xbox Support



If you continue to experience this issue after some time has passed, I suggest contacting the NBA 2K23 support team for further assistance. They will be able to provide you with more specific information about the issue and how to resolve it.

It wont let me play mycareer on 2k