Halo Infinite Crashing XBOX Series X? 2023

ihateadobe · Jan 31, 2023

Halo Infinite keeps crashing on my series X. The game launches, the birds stop flying and the music cut out and soon after the screen goes blank, auto returns to home screen or a speckled colored screen displays. Eventually the console just shuts down on its own after a few retry to launch the game. This happens on two different TV's 4k and 1080p. I've tried all the troubleshoot steps and it will only work after a random number or tried loading the game or a few times after a hard restart. Very annoying. The only other game that I've seen lock up and quit is Forza 4. I've tried all the troubleshooting steps.

https://www.getdroidtips.com/fix-halo-infinite-on-game-consoles/

I have googled this issue and it seems as if a lot of people are having the same issue still. Is this something MS is working on a solution for or admit there is something wrong?

:)

Rostom L

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here. Sorry to hear about what happened. Let's do our best to sort this out.

May I know if the issue happens when you play other games?

Please make sure to try all the suggested steps on the link below like testing a different network connection, different profile, re-add your account and clear your game's local data. In addition, make sure your console is placed in a flat surface and well-ventilated area so it won't get too hot and it's recommended to directly plug your console to the wall outlet without using any surge protector.

https://support.xbox.com/help/games-apps/troubl...

Might as well check the steps here about console shutting down randomly https://support.xbox.com/help/hardware-network/...

Seryana

It's manually set to HDMI already and settings saved. Console has been restarted several times since then (especially when Halo Infinite is crashing the XBOX Series X again -_- )

Still asynchronous.

Chapacuba

"There is no related issue..." seriously?

Read below how many people experience the same problem, myself included.

Brand new Xbox series X, Halo infinite crashes the machine after loading the first logo.

highleperfriend77

Yes there is a major prob with halo infinite only crashing on the series x , I personally have not been able to play this game for months due to this prob . I have reported it numerous times and there are a lot of people with the same crashing issues .Its a prob 343 needs to fix!! It only does this on the series x for some reason.

STR4NG3RS

Halo infinite was hard crashing a lot for me at launch but then seemed to work perfectly through December and now after the most recent update I’m back to crashing almost every game. The game even crashes in the main menu sometimes. Half the time it crashes to Xbox dashboard half the time it shuts the whole Xbox off. I’m on a series x. I’ve done all the troubleshooting tips. This game is broken.

Halo Infinite Crashing XBOX Series X? 2023