My xbox is currently saying that I have to “login with the account that purchased this...

Discus and support My xbox is currently saying that I have to “login with the account that purchased this... in XBoX Games and Apps to solve the problem; I only have one account on this xbox and it’s happening to all of my games. I have tried removing my account, restarting, unplugging, etc and nothing... Discussion in 'XBoX Games and Apps' started by fallfew, Jan 30, 2023.

  1. fallfew
    fallfew Guest

    My xbox is currently saying that I have to “login with the account that purchased this...


    I only have one account on this xbox and it’s happening to all of my games. I have tried removing my account, restarting, unplugging, etc and nothing is working.

    :)
     
    fallfew, Jan 30, 2023
    #1
  2. Francia J. Win User

    My xbox is currently saying that I have to “login with the account that purchased this game/app”

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I would like to clarify, are you getting the message prompt in every game or just for a specific game?

    If this is for a specific game, can you please sign in to https://account.microsoft.com/billing/orders and check if you can see the game from there stated as "completed"?
  3. Philip706 Win User

    My codmw says I have to login to account that I purchased it with.

    Hi there Tyler!

    Xbox is having some server issues right now, which is most likely the root of your problem!

    Keep an out on Xbox Server Status for updates, or subscribe to the server notifications system to be notified when servers will go up! https://support.xbox.com/en-US/xbox-live-status

    If servers go up, and this issue keeps happening, contact or reply and ill try to help you out once again in more detail!

    Hopefully this helps and Happy Gaming!!

    -Phil
  4. Safwan Kibria Win User

    Forgot to unlink my account on Minecraft and cant remember the email i used. I can't get in or make a new account on minecraft, what should I do?

    Is there a way to unlink my account without login in. I don't have access to the email that is currently on the account
  5. tiebe timmerman Win User

    minecraft account

    No the thing is I have bought the minecraft account with Microsoft and not with a mojang so it was already migrated

    And I could login without it connecting with Xbox account and recently it was connecting with my Xbox account and I could not login without saying welkom to you Xbox account (this is on my pc)
  6. Fanciellaa Win User

    Temporarily Suspended - Limit exceeded, try again tomorrow.

    Uh, yes. My email for that account is, [Mod Removed - Personal Information]

    I tried to login into my ahshona account on here, but it says im suspended, when i tried logging into my xbox live account, it says im suspended. Im pretty sure im suspended in every app i try to login that has to do with microsoft. No one is currently hijacking
    my account. Its probably because ive entered my password wrong, or its either that ive been getting lots of wrong on that verifications steps (like what you said).
Thema:

My xbox is currently saying that I have to “login with the account that purchased this...

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