Allow you to only customize the classic gamertag without changing your normal gamertag.

It depends if it's above your are gamertag that's normal as it's showing your history

If you are playing older games then yes as they wouldn't be updated to the new system you have to customize your classic gamertag to something without symbols

That is normal

As that is your classic gamertag.and the new one is your current gamertag

You can change the classic under customize.my gamertag. Under your account settings

This is because.not.all games .support the new gamertag system

If you had done it on a xbox one or higher console you would've been given an option to customize your classic upon creation of the new one

I'm trying to change my classic gamertag which is the one you see in games. My classic gamertag got changed and my Xbox One and Xbox App gamertag stayed the same (the Xbox One gamertag is the ones they added with the new gamertag system).

My Xbox One gamertag is different to my in-game gamertag and I want my classic gamertag to be changed. You can only change your classic gamertag on the Xbox One console, I have tried using the other ways and you can only change your Xbox Gamertag, not your
classic gamertag.

The reason I want to change my classic gamertag is that the classic gamertag can be fifteen characters and the Xbox One gamertag can only be 12 characters. If I use the other ways to change my gamertag it limits me to 12 characters and sets both my gamertags
to that.

Well yes that's normal

New gamertag is shown on games that support new gamertag format including new characters

The old gamertag is called the classic which is used for games that doesn't support the new system like old games etc

You can change it for free at profile and info

Customize.my gamertag and you have 2 options customize your classic and change my gamertag

You.want to customize.which means you need to.select upto 15 characters wirh only Asics characters however you are still restricted by gamertag rules unlike modern names which give you a hashtag

With classic your name.must.be unique and will return already taken error sibcw you arent using a hashtag

Basically come up with a unique name for older titles

Hi,

You cannot change the suffix that was added to your gamertag. If you'd like to change how the classic gametag appears for locations that don't support modern gamertags, you can se the "Customize classic gamertag" option when reserving your gamertag.
NOTE: A suffix is added when that exact gamertag is already registered. If you enter a unique gamertag, no suffix will be added.

Thanks