I just purchased a Xbox game pass for pc but it wont show up in my Xbox app

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Can you please sign in to https://account.microsoft.com/services and check if you can see the subscription from there as active? If yes, make sure that you're signed in under the correct account. On the website, click on your profile icon for you to see the Microsoft email address that you have used, take note of that.

After that, please sign out on both Microsoft Store App as well as Xbox App and then sign back in using the account that you have taken note of.

Use the Microsoft Store app. The Xbox app is showing Game Pass games and Minecraft is not available through Game Pass for PC which is why it's not showing.

Some games can be purchased on the console and redownloaded for free on the PC because they are Play Anywhere titles. Unfortunately Minecraft is not one of those. https://www.xbox.com/en-US/games/xbox-play-anywhere Some games may also just be part of the Game Pass you purchased .

Hi,

Sounds to me like they aren't signed in with the same account they used before. To download previously purchased games again on a new system or otherwise, they need to be signed in with the same account that purchased the game/s.

Xbox Companion App is for streaming games from an Xbox console to a PC. The Xbox App for PC is used for PC Game Pass, if you don't have Game Pass Ultimate or just Game Pass PC, you don't need to use this app as purchased games can be downloaded using the Windows Store App in Windows 10.

Was the code xbox or pc?

Sometimes games that are on game pass will show up unflder that tab as well if its installed.

You can try checking there by going my games and apps and scrolling down to the game pass tab

Even though I have the email stating that my transaction is complete, MSFS is not showing in the MS Store app library.

I have tried to install by clicking on the View or Manage your Order button, then Order History. This takes me to Xbox.com which brings up the purchase, with the Install To button being green. The next window opened is the Install this content to an Xbox console or PC. I don’t need or want Xbox game pass.

I guess the problem is that the purchase is not showing up in the MS Store app. Yes, I have reset that app several times.