I purchased Minecraft. But its not shows up in order history.

Hi! My name is Ben an Independent advisor and I hope you are doing well.

I will do my best and assist you with your issue. With regards to this, possible you have used a different email address or account when you have purchased the game reason why it is not showing when you are checking your history.

Can you tell us what store did you purchase the Minecraft game? Since it is a crossplatform game, it can be purchased on other stores such as Microsoft store, Play Store, etc.

If it is via Microsoft store, try to sign in your account at https://account.microsoft.com/billing/orders page using any email address you can remember. Once you signed in to the right account, the order will show up on this page.

I hope the information helps. Looking forward to hearing back from you so we can further assist.

Kind regards,

Ben

If the order for Minecraft for Windows is not showing on your Microsoft account order history, then I'm sorry but you probably purchased it on another account.

Is his purchase of Minecraft for Windows showing on his Microsoft account order history as completed?

https://account.microsoft.com/billing/orders

Can you check in
https://account.microsoft.com/billing/orders if Minecraft shows up in your purchases there?

If it is in your purchase history, you should be able to open the store, go to the three button menu of the store in the upper right corner, and then install Minecraft from your library there.

I didnt have a microsoft account linked to my mojang / minecraft account before the purchase, so maybe thats why it doesnt show in order history? but the paypal transaction / order is there.