A error message on fortnite keeps coming up when trying to log in and says a unexpected...

Hi there

Tried all the steps at once and it worked, Thank you verry much for the quick response and the feedback

I also have this problem but these steps dont help. I can play on the xbox 1 but not the series x. Could this xbox be banned and how can iget it changed

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here steps that we can try, please perform an extended power cycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Hello, on fortnite it says “an unexpected error occurred while signing in to your account for Xbox live. Please try again later.”

Hi when ever I try and hop on fornite on my fallen44521 account and my cozy hook account it says an unexpected error occurred while singing in to your account for Xbox live please try again later

@ngocphi No initially it came up with "Sorry but an unexpected error has occurred. The error has been recorded and we will investigate. Please try again later." This message has come up about 15 times over the last week whenever I try to redeem the code.
Now when I try to redeem the code, after chatting with support, it says, "Something happened on our end. Waiting a bit might help."