Xbox Series X doesn’t connect to 5ghz wifi

Discus and support Xbox Series X doesn’t connect to 5ghz wifi in XBoX on Consoles to solve the problem; Have seen a few threads on this topic but no clear technical fix. I use Sky and have boosters in house to create good connections to devices. However... Discussion in 'XBoX on Consoles' started by Clackers01, Jan 5, 2023.

  1. Clackers01
    Clackers01 Guest

    Xbox Series X doesn’t connect to 5ghz wifi


    Have seen a few threads on this topic but no clear technical fix. I use Sky and have boosters in house to create good connections to devices. However my Xbox doesn’t connect to 5g but other devices do in same room. I have had. Network engineer out from Sky and even when we turned off the 2.4g in the house it still doesn’t connect. So now considering that the Xbox is the issue. No point having it if cannot game? Anyone got an idea or can point me to a fix from Microsoft?

    :)
     
    Clackers01, Jan 5, 2023
    #1
  2. CarTzy Win User

    Xbox Series X doesn’t connect to 5ghz wifi

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  3. CarTzy Win User

    Xbox Series X doesn’t connect to 5ghz wifi

    Hello Clackers01,

    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.

    However, we’d like to know more about it in details so that we can provide a more accurate resolution for you.

    • Have you tried connecting directly to the Wifi of the Modem?
    • Are you detecting the network from the booster?
    So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

    Perform the troubleshooting guide from this article: Troubleshoot your Xbox network connection | Xbox Support

    Turn off your Booster or Access point

    Try connecting directly to the Wifi being broadcasted by your Modem and see if it connects or not.

    Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.
  4. Owrw Win User

    Wifi

    i already have that setup i use 5ghz my wifi. appears but my xbox doesn’t connect it fails everytime
  5. Adam Sheetz Win User

    My xbox series x can not connect to 5g wifi i share my mobile hotspot in 5g it does not appear in the connection list but if i chgane it to 2.4g it will show and connect normaly

    Hi SnFoR E, my name is Adam.

    I’m sorry to hear that you’re having trouble connecting your Xbox Series X to a 5GHz Wi-Fi network. Based on the information you provided, this could be due to a number of reasons, such as network interference, outdated firmware, or incorrect security settings.

    Try resetting your network settings on the Xbox Series X. Here’s how you can do it:

    1. Press the Xbox button on your controller to open the guide.

    2. Go to Profile & system > Settings > General > Network settings.

    3. Select Advanced settings > Alternate MAC address > Clear.

    4. Restart your Xbox Series X and try connecting to the 5GHz network again.

    If this doesn’t work, you can try the following steps:

    1. Check if your router firmware is up to date. If not, update it to the latest version.

    2. Make sure that your router is broadcasting the 5GHz network and that it is not hidden.

    3. Try changing the security settings on your router to WPA2-PSK (AES) and see if that helps.

    4. Move your Xbox Series X closer to your router to reduce any potential interference.

    I hope this helps you get your Xbox Series X connected to your 5GHz Wi-Fi network.

    Let me know if you have any other questions or concerns!
    Adam.
  6. jellowd2 Win User

    Xbox 360 slim wifi trouble

    Can I make my 360 connect to a 5ghz wifi/ is there an assessory that can make it connect to a 5ghz wifi?
Thema:

Xbox Series X doesn’t connect to 5ghz wifi

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