My Xbox Series X won't connect to my wifi, but will connect to my phones hotspot?

Discus and support My Xbox Series X won't connect to my wifi, but will connect to my phones hotspot? in XBoX on Consoles to solve the problem; I've had my Xbox for a few years and recently it wont connect to the wifi at all. I'll try to connect to my wifi and it says "Can't connect. Check your... Discussion in 'XBoX on Consoles' started by Hiya4210, Jan 3, 2023.

  1. Hiya4210
    Hiya4210 Guest

    My Xbox Series X won't connect to my wifi, but will connect to my phones hotspot?


    I've had my Xbox for a few years and recently it wont connect to the wifi at all. I'll try to connect to my wifi and it says "Can't connect. Check your network name and password and try again." I know the password and network name is correct. Every other device I have connects to the wifi just fine, and I tried using my phone hotspot and it connected to that and ran it ran with no issues whatsoever. I've restarted my router, I've restarted the Xbox, I've reset the Xbox, at this point I'm not sure what the issue is because it was connecting just fine a week ago. Any help would be greatly appreciated!

    :)
     
    Hiya4210, Jan 3, 2023
    #1
  2. Francia J. Win User

    My Xbox Series X won't connect to my wifi, but will connect to my phones hotspot?

    That's great to know and you're very welcome!
  3. Hiya4210 Win User

    My Xbox Series X won't connect to my wifi, but will connect to my phones hotspot?

    This worked! Thank you so so much!!!
  4. Francia J. Win User

    My Xbox Series X won't connect to my wifi, but will connect to my phones hotspot?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    I know that you have already restarted the router as well as Xbox, but would it be okay if we perform it again but this time according to the Xbox support site's step?

    We need to perform an extended powercycle and reset your network hardware by following the steps below:

    "1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."
  5. Daronte Williams Win User

    Why won't my hotspot work on my Xbox, it connected once them after a few months it stopped, I can connect it but I can't play any games

    I have Xbox series x and I'm using a mobile hotspot and it only happens when I connect it to this hotspot. I've tried resetting my game and my phone
  6. Harsh Frequencies Win User

    Xbox Series X Losses Connection To Online Games

    Hey, sorry for such a late reply. Yeah, I tried connecting to a hotspot and had the same issue.

    Edit: I messed up when trying to use a hotspot. My phone was still connected to the wifi and was sharing the wifi connection. After fixing it and using my phones actually hotspot connection, it worked fine.
Thema:

My Xbox Series X won't connect to my wifi, but will connect to my phones hotspot?

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