Fortnite Keeps crashing on Xbox Series S

Sam Laidler · Jan 1, 2023

Hi there,

My son has all of a sudden had problems with Fortnite on his Xbox series S. Every time he tries to play it kicks him from the game completely.

I have tried -

Re installing the game.

Deleted the saved game.

Cleared the xbox cache

reset the xbox apart from games.

tried a different account on fortnite.

All of these done and it still crashes out completely. He is able to log into fortnite on his switch and on an xbox downstairs.

Any other advice would b great as to how I can fix this issue.

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Happy New Year.

Hello Sam, I don't know how many games your son has on the console, but try to remove all the games that are in quick resume, then restart the console and see if Fortnite doesn't crash again

Sam Laidler

Hi there,

Yep all done and still the same

Yanyannnn

Hello Alexis Lamothe,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to play Fortnite on higher FPS and resolution. However. the Xbox Series S does not support 1440p resolution at 120fps for Fortnite. The maximum resolution supported by the Xbox Series S is 1080p at 120fps. However, you can still enjoy playing Fortnite on your Xbox Series S at 1080p and 120fps.

Hope I helped!

YanYannn
Microsoft Community Moderator

A A RON FAIR242

fortnite keeps freezing and crashing

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing crashing issues with your game Fortnite.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

You mentioned that this crashing only happens in Fortnite and other gamers are working just fine. And you have already performed the basic troubleshooting steps and still the game is making your Xbox Series S freeze everytime you launch Fortnite.

Kindly reach Epic Games Support: https://www.epicgames.com/help/en-US/ and inform them that you are experiencing issues with their game. Mention to them that your Xbox freezes everytime you launch Fortnite and you did troubleshooting steps too but didn't work.

They should be able to help you out because they are trained to fix any in-game issues.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your cooperation and have a great day!

Fortnite Keeps crashing on Xbox Series S